Accountability
J’ano Designs is responsible for the personal information under its control and has designated a Privacy Officer to be accountable for J’ano Designs in compliance with federal privacy legislation (PIPEDA).
Each employee, director and officer of J’ano Designs is responsible for the Personal Information under his or her possession or custody, including information that has been transferred to a third party agent for processing.
Identifying Purpose
J’ano Designs will only collect, use, disclose and retain Personal Information for the following purposes:
- To meet legal and financial audit requirements, or
- To establish and maintain responsible commercial relations with customers - for example, customer surveys, customer email sign up or advising customers on promotions, billing and payment options that provide better value.
Consent
J’ano Designs will not collect, use or disclose to a third party your Personal Information without your consent except:
- Where such information is required to be disclosed for billing and/or collections of past due accounts
- Where such information is required to be disclosed for customer surveys, customer email sign up or advising customers on billing and payment options that provide better value.
Limiting Collection
J’ano Designs shall limit the collection of Personal Information to that which is necessary for the purposes identified and shall collect the information by fair and lawful means. The type of information usually collected and maintained in a customer file may include:
- Name
- Mailing address
- E-mail address
- Telephone number
- Transaction history
Limiting Use, Disclosure and Retention
J’ano Designs does not trade or sell its customers Personal Information to any businesses nor use this information.
Accuracy
We encourage you to review and confirm the accuracy of all personal information provided to us. If you find errors or if changes are required to this information, we urge you to immediately contact J’ano Designs as listed at the end of our Customer Care page, (to view please click the following link: www.janodesigns.com/ContactUs.htm). We will make the appropriate changes and update your records accordingly.
Safeguards
J’ano Designs protects all Personal Information regardless of the format in which it is held. The methods of protection include:
- Physical measures – such as locked filing cabinets and restricted access to cabinets and offices.
- Organizational measures – such as security clearances, verification and limited access on a “need to know” basis.
- Technological measures – such as the use of passwords and encryption.
Openness
J’ano Designs will make readily available to its customers specific information about its policy and guidelines relating to the company’s management of personal information.
Individual Access
J’ano Designs will give customer’s access to the Personal Information it retains within a reasonable time, upon written request with satisfactory identification.
Privacy Policy Updates
If you have any questions, concerns, or problems regarding how J’ano Designs protects the privacy of your Personal Information, please contact us.
Updates to J’ano Designs Privacy Policy and any changes to the Privacy Policy and information handling practices and procedures shall be acknowledged in the Privacy Policy in a timely manner.
J’ano Designs may add, modify or remove portions of this policy when it is appropriate to do so.
